Zight Customer Support Hub
Close tickets faster with automated video support
About
Zight is a comprehensive tool designed to empower customer support teams, success managers, and QA professionals to resolve tickets faster and enhance communication. It offers features like screen recording, screenshot capture, AI-generated guides, and video messaging. Key functionalities include 'Request Video' for collecting visual feedback and system logs without requiring customer logins or installs, and AI-powered 'Smart Actions' that can generate summaries, step-by-step guides, and transcriptions from videos. Zight integrates seamlessly with popular platforms such as Zendesk, Intercom, Jira, Confluence, Notion, Slack, Salesforce, and HubSpot, allowing teams to export content directly into their existing workflows. The platform emphasizes reducing back-and-forth communication, streamlining documentation, improving internal collaboration, and ultimately boosting customer satisfaction and productivity.
Categories & Tags
Color Palette
Background White
#FFFFFF
Zight Blue (Accent)
#007bff
Text Dark Gray
#333333
Light Gray (Subtle)
#CCCCCC
Typography
Sans-serif
Headings and Body Text
Design Review
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