Brainfish
Real-time product knowledge for every agent
About
Brainfish AI is an AI-powered platform designed to enhance customer experience and streamline support operations. It offers features such as AI Support Agents for self-service, auto-updating knowledge bases that learn from user behavior, internal AI copilots to supercharge human support teams, proactive nudges to prevent issues before they arise, and customer analytics to derive product insights. The platform emphasizes easy integration, enterprise-grade security (SOC 2 Type 2 & ISO27001 certified, GDPR-ready), and human collaboration, aiming to free teams from repetitive tasks and enable them to focus on strategic growth. Brainfish also outlines a future roadmap for hyper-personalized knowledge, voice-based AI agents, and predictive support experiences.
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